Posts published by “admin”

Technical Section:

Question 1: How does the website work?
Answer:

• After successfully placing an order, you will see a notification confirming your order. You will also receive an email acknowledging the successful order on our website. Typically, I will send you the link within 12 hours.
• In exceptional cases, such as when I am working a night shift at the hospital or due to personal reasons, I may not be able to send the link immediately. However, I will respond to your order email regarding the delay. You will definitely receive a reply within 24 hours, and once I am available, I will send the link to your email.

Question 2: What kind of link does the website provide to access the course content?
Answer:

• We currently provide OneDrive links.
• In exceptional cases, customers can share their Google Drive, Mega, Dropbox, or other cloud storage accounts (including login credentials) and ensure that the account has enough storage capacity for the course. I will then upload the course to your account and notify you when the upload is complete. After that, you can change your password for security purposes.

Question 3: Is it safe and private when customers share their cloud storage accounts with you?
Answer:

• I assure you that I only use your account to upload the course content. I do not view any other files in your account, nor do I share or take screenshots of your account information. This process is based on mutual trust between buyer and seller.
• For additional security, it’s recommended that you provide a separate, blank account, which is easier for both parties.

Question 4: Does the OneDrive link I provide have an expiration date?
Answer:

• In theory, the link has no expiration date, meaning you can access it indefinitely.
• In exceptional cases where the link breaks, just contact me via email (coursemedicalshop@gmail.com), and I will provide you with a new link free of charge.

Question 5: Why do I see all the videos and PDFs on the OneDrive link, but some files are missing after I download and unzip them?
Answer:

• OneDrive has a download limit of 20GB per compressed file. For any course larger than 20GB, you will need to download it in parts. For example, if the course is 50GB, you should download one-third of the files at a time and repeat this process until you have downloaded the entire course.

Question 6: Why can’t I unzip the downloaded zip file due to an error message?
Answer:

• This issue usually occurs on macOS, as files larger than 3GB cannot be unzipped with the standard utility. You will need to use alternative methods to decompress the file. You can search Google for a solution to this error.

Question 7: Why can’t I add shortcuts or copy files to my OneDrive account?
Answer:

• The OneDrive account I am using is a OneDrive for Business account. The ability to copy files is unavailable between OneDrive for Business and personal accounts, as well as between different organizations’ OneDrive for Business accounts. Therefore, you will need to download the files and re-upload them to your personal OneDrive account.
• As a note, OneDrive differs from Google Drive. While Google Drive allows for convenient shortcuts and copying, OneDrive does not work in the same way. When you create a shortcut on Google Drive, it only links to the shared content. If the owner of that account loses access, you also lose access.

Question 8: What is the difference between .mp4 and .ts format videos?
Answer:

• Simply put, .ts format videos have slightly better quality than .mp4 format videos. .ts format videos typically have 100% quality, while .mp4 videos retain about 90-95% of the quality. This difference is hard to notice with the naked eye.
• The main inconvenience is that .ts videos may not play on mobile devices without additional apps, whereas they are easily viewable on computers by right-clicking and selecting preview or stream.

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Course Content Section:

Question 1: Why is the lecture name in the video not exactly the same as the video file name?
Answer:

• The video names may not be exactly the same, but they will convey the same meaning or be abbreviated versions. Differences could also arise due to local language variations. However, the meaning will remain consistent.

Question 2: Why does the video name differ from the name in the course brochure?
Answer:

• The brochure is a preliminary schedule, and changes can occur for several reasons, such as a presenter being unavailable. This is a matter to address with the original publisher, as I am just a reseller.
• Note that each course on my website has a section outlining the video titles, formats (.mp4 or .ts), PDFs, and audio files (.mp3), so please review this information before purchasing.

Question 3: Why does a 2023 course video contain the 2021 logo, or why are some files dated from 2021?
Answer:

• The original publisher may reuse older videos, adding only new questions or a few updated videos. Despite this, they may sell the course at the same or a higher price. I am not responsible for this issue, as I only resell the course.
• If you wish to verify, you can purchase directly from the original publisher. If this is not possible, you can contact them directly to inquire. If they confirm the issue, I will offer a 100% refund with proof of verification.

Question 4: Why is there a video for a lecture but no PDF, or vice versa, or why does the content not match the brochure?
Answer:

• The original publisher may release only the video or the PDF, or vice versa.
• In some cases, the publisher cannot include specific lectures because the author(s) did not consent to release their content. As a result, the course may contain a message stating that the video or PDF is unavailable. I have taken screenshots of this content and sent it to customers who purchased the course.

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I wrote the above questions based on my personal experience, so I hope you understand. If there is a missing video or incorrect content due to my mistake, I am more than willing to offer a 100% refund. However, there are cases where some people take advantage of this, downloading the course and then requesting a refund for reasons that affect me significantly.

I will update more questions later, as I only remember this much for now and have had the free time to work on it. Thank you to all the customers who have supported me over the past five years, and I hope everyone will continue to support me in the future. Thank you very much!

 

Instructions to buy courses on my website

Step 1: Select the course you want to buy and click the ADD TO CARD button and click the View cart button (or shopping cart icon).

Step 2: Then click on the PROCEED TO CHECKOUT button.

• If you buy 3 or more courses, your cart will be automatically 20% off

 

Step 3: Please enter your first and last name, the email you used to receive the link of the course and your country. Please view my website’s policy by viewing Terms and Conditions in the menu of my website. Then click on the Place order button.

 

Step 4: Follow the steps as shown in the picture

• At this step you have two options, pay with an existing PayPal account or pay with Debit or Credit Card (VISA, Mastercard, American Express, JCB,v.v)

 

Step 5: After you have successfully paid, you will receive a message as shown below.

 

Step 6: Now you just need to wait usually from 5 minutes to a maximum of 12 hours then you will receive mail to your email (the email you filled in step 5), please check the tab main or spam or advertisement or social network in your email to avoid being ignored, the message body has a link and access instructions like the image below.
– The link that my website provides will exist almost forever, if the link is broken, you just need to contact me again to get a new link free.